Privacy Policy for LV Digital Build Out & Nova CRM
Effective Date: 5/7/2025
This Privacy Policy describes how LV Digital Build Out (“LV Digital,” “we,” “our,” or “us”) and Nova CRM (“Nova”) collect, use, and protect your information. It also covers our SMS communication practices and our payment processing solution, Nova Pay, powered by Clover.
1. Information We Collect
We collect personal and business information through our websites, CRM software, mobile applications, lead forms, and payment systems, including:
Name, email address, phone numberBusiness name and industryPayment and billing informationIP address and browser/device dataCustomer interaction and usage data within Nova
We may also collect additional information through third-party integrations and API services to enrich your customer profile.
2. How We Use Your Information
We use the information collected to:
Deliver and manage our CRM and marketing servicesGenerate targeted lead lists based on your selected preferencesPersonalize your experience with automation, AI, and workflow toolsCommunicate via email, SMS, and phone for account management and service deliveryProcess payments securely through Nova Pay, powered by CloverImprove the performance of our software, campaigns, and customer support
3. SMS Communication Policy
By providing your phone number, you agree to receive SMS messages from LV Digital Build Out, Nova CRM, and affiliated services. This includes:
Appointment remindersLead notificationsService updatesPromotional offers and marketing messages
Opting Out:
You can opt out of SMS at any time by replying “STOP.” Standard messaging and data rates may apply.
Consent Requirements:
We comply with TCPA (Telephone Consumer Protection Act) and A2P 10DLC registration requirements to ensure compliant message delivery. Your opt-in consent is stored and verified before campaign messages are sent.
Usage for Business Clients:
If you use Nova to send SMS campaigns, you are responsible for acquiring proper consent from your recipients. Nova includes tools to manage opt-ins, opt-outs, and compliance records.
4. Payment Processing & Nova Pay (Powered by Clover)
Nova Pay is our integrated payment terminal solution, enabling in-person, online, and mobile transactions via Clover’s secure infrastructure.
Data Security:
All payment data is encrypted and securely transmitted via Clover’s PCI-compliant systems. LV Digital Build Out does not store your full card numbers or CVV information.
What We Access:
We may access transaction summaries, customer info, and purchase data for analytics, invoicing, and business reporting. This helps enhance your CRM insights and marketing performance.
5. Sharing of Information
We do not sell your information. We may share data with trusted third-party service providers (e.g., email marketing platforms, payment processors, CRM integrations) strictly for the purpose of delivering and improving our services.
6. Your Rights & Data Control
You have the right to:
Request access to the data we hold on youCorrect or update your personal informationDelete your data upon requestWithdraw consent for SMS or marketing communications
To exercise any of these rights, please contact us at
.
7. Data Retention
We retain your information for as long as your account remains active or as needed to comply with legal obligations, resolve disputes, or enforce agreements.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our site with the updated effective date.
Contact Information:
LV Digital Build Out
Email:
Phone: +1 (725) 765-3098
Address: 8275 south eastern avenue las Vegas Nevada, 89123